When firefighters arrive at an incident at a high-rise residential building, it is vital that they have the right information to allow them to formulate their operational plan quickly.

It is now a legal requirement that all high-rise residential buildings are provided with a Secure Information Box which contains building plans, details of the firefighting facilities and other key building information.

Both HM Government and the National Fire Chiefs Council (NFCC), with the Fire Industry Association (FIA), have produced guidance on Emergency Response Plans.

PF Firesoft has been specialising in the development of comprehensive Emergency Response Plans for high-rise residential buildings since 2015, helping property managers, housing providers, and responsible persons meet their legal obligations while protecting residents and emergency responders.

Each plan is designed to support effective decision-making during fire and other emergency situations, providing the Fire and Rescue Service with accurate, accessible information when it matters most. Our documentation is clear, compliant, and tailored to the unique characteristics of each property.

With increasing scrutiny surrounding high-rise residential safety, we understand the importance of delivering reliable, professionally prepared plans that support compliance, improve preparedness, and enhance resident safety.

We pride ourselves on professionalism, responsiveness, and attention to detail, ensuring our clients receive a dependable service that contributes to safer buildings and stronger emergency preparedness across the residential sector.